Welcome to Our Shipping Policy

Can't Wait for Glamorous Lashes? Shipping Update Here!

Hold tight, beauties! We jump into action the moment your order is confirmed. Your lashes are on their way out of our warehouse within 1-2 days after payment. Keep an eye on your inbox; we’ll send you an email update as soon as your order is on its way.

When Will My Order Arrive at My Door?

Depending on your location, our items ship from various hubs to get to you efficiently.

SHIPPING TIMES:

For our Australian beauties:

• Standard Shipping (Australia Post Tracked):
  • NSW, VIC, QLD, SA, ACT: 2-5 days
• NT, WA, TAS: 3-8 days
• Express Shipping (Australia Post Tracked:
  • NSW, VIC, QLD, SA, ACT: 1-3 days
• NT, WA, TAS: 2-5 days

For our USA beauties:

• Standard Shipping (Australia Post Tracked):
  • ALL USA STATES: 3-9 days

SHIPPING RATES:

Free Shipping:

• USA: Enjoy free standard shipping on all orders over $100 USD.
• Australia: Enjoy free expedited shipping on all orders over $100 AUD.

Standard Shipping:

• USA: For orders under $100 USD, a flat shipping fee of $20 USD will be charged.
• Australia: For orders under $100 AUD, a flat shipping fee of $5.95 AUD will be charged.

Things You Need to Know

Our distribution center, The Glam Hub, is closed on weekends and public holidays. As our team deserves time off to rest and recharge, any orders placed during these periods will be dispatched on the next business day. Please note that all orders are shipped from The Glam Hub.

Can I Change or Cancel My Order?

Once your order is placed, we cannot accommodate changes or cancellations. We strive to process orders quickly to ensure your items arrive promptly. We apologize for any inconvenience this may cause and appreciate your understanding.